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Delivery and payment

Delivery is made via the courier service Bex, and payment is possible only by cash on delivery of the products from the courier. If you have questions related to international business and payment, please contact us at or via Instagram message.

General business conditions

Based on the provisions of Art. 13. and Art. 27. of the Law on Consumer Protection (Official Gazette RS 62/2014) MAS Concept, its consumers who buy goods via the website

- that the sale of goods via the website is carried out within the registered activity of the company MAS Concept (activity code number 4791-retail trade via mail or internet).

- that the basic characteristics and description of the goods can be found on the website

- that according to the Law on Consumer Protection (Official Gazette of RS, No. 62/2014), a purchase through our sales website is considered a distance sale.

- that the goods sold via the website possess the properties required for the regular use of that type of goods in accordance with its purpose as defined in the Declaration;

- that the conformity of the goods with the contract is determined according to the properties and purpose of the goods as defined by the corresponding Declaration;

- that the selling price of the goods is indicated with each item. Prices on the website are retail and expressed in dinars.

-by clicking on the Add to cart field below the price of the selected product on our website, you express your desire to purchase the product. After that, the operator of the website will contact you on the phone number you left as a contact phone number, who will inform you about the availability of the product. If the product is available, you confirm the purchase verbally or by e-mail, and then the purchase is considered to be contracted.

- we deliver the purchased goods via the Bex courier service in the shortest possible time.

- that the consumer pays for the goods he buys via the website in cash at the time of delivery.

- that in the case of receiving the goods, the consumer finds that he wants to exchange the article for another article, which may be larger, smaller or in the same price category than the one previously ordered, the consumer can exchange the article within 14 days in the manner defined here .

- that in case of receiving the goods, the consumer does not want to keep the same, he has the right to cancel the contract and refund the amount of the paid purchase price for the product, within 14 days as defined here .

- that for the goods ordered through the ONLINE store, the consumer has the right to declare a complaint on the already used product, in the manner defined for the goods purchased through the ONLINE store in the manner defined here .

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